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Vision

Providing High end IT Services & Solutions, by combining technology skills, domain expertise, process focus and a commitment to long-term client relationships

Mission

Thrive to achieve customer satisfaction by providing comprehensive business solutions and be the most trusted partner that our customers look to for solving their technology services needs.

Our Approach

Customer Centricity is more than a corporate philosophy at Porus. Our organization is built around the client. By putting the client at the centre of our organization, we build our solutions across functions to fit the special challenges that each business faces.

    Our Philosophy

  • Serve our customers by delivering on our commitments
  • Your computing needs are of paramount importance to your business but computers and software are not an end in themselves - at all times we remember that they are a tool for you to get the job done
  • We maintain same-day response by phone or email, and resolution of problems as soon as is reasonably possible
  • We pride ourselves on our relationship with our clients and long-term, trusted relationships are our aim
  • Integrity, trust, and respect – towards customers and employees
  • Constantly strive to improve processes and solutions
  • We are prepared to work at time slots that suit you
  • We will never offer you something that does not genuinely benefit you
  • No job is too small for us
  • Our rates are competitive and reflect our skills and experience
  • We enjoy face-to-face contact with our clients, but( in many cases we work online and maintain contact via phone and email if the client is out of town) can readily provide help /services online in a fast and effective manner irrespective of your location
  • We operate a referral system that rewards you if a recommendation from you results in business for us with a new client