Infrastructure Management Service
Today's IT managers deal with a variety of IT systems and cloud environments. They manage multiple vendors and need to deal with enterprise compliance, governance and security. They are usually constrained by time and resources to meet the business needs.
Porus Software helps them manage the complexities and challenges of running the business without downtime. We take care of the routine tasks related with hardware and software infrastructure such as security checks and software updates. All services are provided remotely from our secure environment. Clients enjoy cost savings and peace of mind knowing the business interruptions are now eliminated and systems are working normally during business and off business hours.
We offer reliable end-to-end IT Remote Infrastructure Management Services to automate your own IT Infrastructure with today’s needs & tomorrow’s readiness. Our suggestions are designed to proactively eliminate issues in IT Infrastructure and provide best-in-class IT infrastructure in the eco-systems of business. We monitor & manage all your mission critical servers, network & security appliances for its availability, utilization, and more per your requirement. We apprehend your requirements and cater to your specific IT infrastructure needs.
Our certified RIMS team of professionals will assist you to build and manage a secure and integrated IT environment. Our eminent service will help you to adopt industries best practices with considerably enhanced service levels. We consistently deliver high quality of services, which upsurge to competitive advantages for our clients, with our robust infrastructure and streamlined processes with our internal expertise. We help your businesses, free from stress to manage the rapidly changing technology needs.
Comprehensive ServicesWith in-depth industry knowledge we facilitate your business to manage and monitor remotely by offering comprehensive solutions.
Server AdministrationOur certified domain experts will proactively work towards the server administration (Windows, Linux / UNIX, Virtualization and more). We take care of scheduled maintenance, OS Patching (Irrespective of OS), Anti-virus updates, and lot more, in the lean production hours after getting the Change Management approved from the CAB (Change Advisory Board).
- Professional issues analysis
- OS & application patching irrespective of OS & AV Updates
- Regular maintenance to avoid outages
- Scheduled Backup
- Improved operational performance
- Public / private cloud administration
Cloud Servers AdministrationWe work towards automating your own IT Infrastructure in the public / private cloud, for hosting your web applications, migrating your existing applications or even for a testing, on demand in the cloud Infrastructure.
Network MonitoringWe monitor your entire network (like Mail Servers, Web Servers, Database Servers, backup solutions and their Resources Utilization, Routers, Switches, Firewall and many more) for outages and afford solution to fine tune your servers & network for outstanding performance.
- Round the clock monitoring throughout the Year
- Proactive & reactive alert notifications
- Reporting the outages to escalation matrix
- Alert through Mail / Phone Call / SMS
Network ManagementOur certified domain experts will categorize the network related issues rapidly and provide solution quickly. We provide 24 / 7 / 365 days of proactive monitoring services to facilitate keeping your network stable. We conduct Vulnerability Assessment on regular intervals and patch / fix the identified vulnerabilities to keep our network more secure.
- Support day-to-day operations
- Support new implementations
- Regular configuration backups
- Rapid response for outages
- Secured network
Database ManagementOur Database administration team helps you to configure HA for your mission critical data base. Our certified team will house keep and administer the database to ensure the maximum availability of servers.
- Building HA for mission critical DB server
- Performance tuning
- Log Analysis
- Shorten recovery times
- Better customer service
Information SecurityWe monitor threats, malicious contents and intrusions in the network perimeter appliances and vigilant the respected stack holders to take proactive steps to block the identified, unauthorized activity. Our certified domain experts provide guidance on how to prevent these types of intrusions in future.
- Real-time behavioural analysis
- Keeping the network more secure by regular VA
- Manage the OS and Antivirus Patches up to date
- Maintain IDS / IPS kind of security appliances